Customer Service Representative - State Farm Agent Team Member
Full Time • Little Rock - AR
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our team is built on collaboration, community involvement, and celebrating success together. With more than 100 years of combined insurance experience, we take pride in delivering excellent service and maintaining a high-performing, supportive environment. Our office has earned recognition as a State Farm Chairman’s Circle and Ambassador for Life agency, reflecting our commitment to both our customers and our team.
Our team is built on collaboration, community involvement, and celebrating success together. With more than 100 years of combined insurance experience, we take pride in delivering excellent service and maintaining a high-performing, supportive environment. Our office has earned recognition as a State Farm Chairman’s Circle and Ambassador for Life agency, reflecting our commitment to both our customers and our team.
I’m a Little Rock, Arkansas native and a graduate of the University of Arkansas. Outside the office, I enjoy hunting, following sports, and cheering on the Arkansas Razorbacks. Staying connected to the local community is important to me, and that same sense of pride and teamwork carries into our office culture.
We believe in rewarding hard work and creating an environment where people feel supported and appreciated. Our team enjoys regular lunches, outings, and team trips, along with a workplace that values growth, recognition, and shared success.
Our culture is built around excellence, teamwork, and community. If you’re looking for a place where your efforts are recognized, your development is encouraged, and you can be part of a team that celebrates wins together, this could be a great fit for you.
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Matt Morris - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $48,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Matt Morris - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Little Rock, AR.
- Our office is open 8:30am to 5:30pm.
- I am a proud graduate of University of Arkansas.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none